COGNITIVE AUTOMATION
Get everything you need for your business to grow with effective automation of processes and workflows to simplify the way you do business and enable you to focus your attention on more important things to drive your company to the top.
CREATE THE BEST MESSAGE CYCLES THAT’S HIGHLY PERSONALIZED TO FIT YOUR SUBSCRIBERS
The automated marketing and communications platform that helps you boost or increase customer frequency, target specific customers and effectively track or monitor your ROI.
Sign-Up Easily & Conveniently
Sign up fast in seconds with your mobile phone number and your complete name. Our software later asks for more information over time to create a better data profile of your customer.
Trackable ROI
Take advantage of our online dashboard with real-time analytics to stay up to date on what's happening with your subscribers at all times. Get real-time data to gauge how things are going at a national, franchise or individual location.
Target Customers Effectively
Target customers, increase spending, frequency & habits by sending targeted text ALERTS to customers based on custom parameters like store location, keyword responses, sign-up time frame, and etc.
Personalized Solutions
To best satisfy your partner corporations, in-store kiosks, or online landing pages, all marketing and training documents can be personalized or customized to match corporate guidelines in order to ensure a consistent brand message and image.
Respond Automatically
Create amazing and effective text message cycles customized to your subscribers. Send SMS for anniversaries, birthdays, invitations to events, & etc. Map it to whatever best fits the company & the subscriber. Consider utilizing automated marketing to revolve around each subscriber in a unique, personalized manner.
Dashboard & Reporting
Gain access to a user-friendly and interactive dashboard and reporting for easy management and control on all processes and activities that your business undergoes.
Gain The Benefits For Your Business Through These Features
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Speedy Sign Up & Check-In
It’s fast & simple with only seconds to spare to input your mobile number & name to communicate via SMS or MMS.
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Digital Punch Cards
Go paperless by simply having your customers enter their mobile numbers at kiosks in each visit to earn rewards.
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SMS & MMS campaigns
Send texts or MMS with a 99% open rate. Track & monitor results conveniently on special offers redeemed at kiosks.
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Campaign Offers That Are Easily Trackable
Establish SMS/MMS, email, or keyword marketing offers & track campaign return on investment with redemptions.
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Trigger-Based Autoresponders
Create meaningful relationships by creating offers based on your customer’s habits.
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Lapsed Customer Offer
Remind customers why they love your business if they’ve lapsed with an automated “Miss You” text message or MMS.
Anniversary Club
Remind customers each year how much you appreciate them as a loyal customer.
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Keyword Marketing
Create custom keywords for other marketing efforts such as social media or coupons to help track your progress.
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Personalized Mini-URLs
Create a shortened, custom URL to promote any web page & include it in a text or e-mail. Every click can be tracked within our user interface.
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Social Media Engagement
Automatically drive your customers to multiple social media platforms.
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Bounce Back Offers
Bring your customers back sooner with a redeemable offer for a specific item just for coming back within the same day, in 48 hours or even on the same week.
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Email Marketing
Capture customer’s email via SMS or on the kiosk & use current email provider or our email platform to communicate with customers.
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Mobile Coupon Barcode Redemptions
Include a POS barcode within mobile coupons for POS redemption scanning to gain further customer data & insights.
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Sweepstakes
Drive sales, customer engagement & product promotions with targeted text to win campaigns.
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Compliance Tools
FONE API keeps up to date with all Policy and Initiative changes to ensure that our customers are always 100% compliant.
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Personalized Branding
Our designers will help build a kiosk that fits your brand.
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Map Linking
Text offers can include a custom map link showing customers the closest location with directions.
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Jobs App
Use the kiosk to direct prospective employees to your online job application.
Use CASES
DISCOVERY TOOLS
No need to question whether a person is a good sales prospect or engaged customer. With tools like anonymous web tracking & signup forms, you always have the answers you need.
SIMPLE ORGANIZATION
Always determine which leads are the best prospect & never miss a follow-up. FONE API enables you to automate your sales and support processes with pipelines, tasks, lists, and tagging.
AUTOMATED COMMUNICATION
Never miss a beat - with FONE API you can supercharge your customer communication with automated flows sent through email, SMS, voice broadcast, and fax communications.
Support simplified
Make sure no customer is ever left behind. Automated communications ensure that customers are always reached at the right time through the right channel.
Easy Conversion
No coding skills needed! Power all of your conversions with our landing page tool. Create beautiful landing pages and easily convert customers with a built-in signup form.
POWERFUL ANALYTICS
All of our tools have dedicated reporting so you can see exactly what works and optimize for the best marketing possible. On top of this, we have powerful split testing tools to ensure your campaigns are always successful.