Chat Features
VITAL ELEMENTS
Whether in one-on-one or group chat, you can easily add or remove participants for multi-party chats of various sizes.
Allow users to chat with ease instead of not hearing each other out through call. Get real-time feedback with typing indicator & message read status.
Assigned roles or update access rights thru programs so that administrative control is restricted to the authorized person only.
When new messages arrive, you can alert users through their app , on iOS using APNS & Android using GCM.
HISTORY
Automatically save all message history in the cloud & access that history from any device worldwide.
Get updates for all messages instantly from every location whenever users edit or remove a message.
Enable new users in a channel to view previous messages and join the discussion easily.
Deliver transcripts of past discussions by retrieving message history using programs.
SYNC
FONE API SDKs save messages locally and sends it whenever the device reconnects. Outbound messages are automatically sent when the device syncs in.
Even if users are offline, they can still receive inbound messages. FONE API stores the message in the cloud to be delivered to the appropriate user whenever they reconnect.
Users can continue to read where they left off when they log in from another device. FOE API stores every user’s state then automatically updates it.
Determine who viewed your messages and those who haven’t. Automatically get updates from progress markers to see how far the others have read in the channel.
INTEGRATIONS
Boost chat using customizable SDKs enable you to securely integrate vital customer data in your existing apps & services for a smarter and a more personalized experience.
Link chat with other services such as Salesforce or chat apps like Slack and HipChat via REST APIs and webhooks.
Build just about anything from helper bots to chat ops in order to get users to interact with smart logic on your server.
Track whenever keywords or usernames are mentioned by sending a webhook to your server and modify the message before delivery or opt to trigger personalized workflows.
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Automated failover ensures that you have 99.95% uptime SLA without the need for a maintenance window.
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Use existing apps to new markets by configuring features for compliance and localization.
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Use a single platform for voice, SMS, video, authentication, chat and more.
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Get free support, have the freedom to scale your business, market faster with pay-as-you-go.
